Connect and manage social accounts
Connect Facebook, Instagram, LinkedIn and Google Business Profile, then read connection health, set a default account, and fix a login before a scheduled post fails.
Connecting a social account and managing one happen in two different places, which is the single most common source of confusion here. You connect under SettingsIntegrations. You manage — health, permissions, defaults, disconnecting — under Content CenterAccounts. There are no login buttons on the Accounts tab, by design.
Before you start
You need the Accounts permission to see this tab, and edit access to change anything on it. Connecting the account itself is done from Settings → Integrations, which is usually owner territory.
Connect an account
Open the integrations page
SettingsIntegrations — find Facebook & Instagram, LinkedIn or Google Business Profile.
Log in and grant access
Facebook and Instagram are one connection — you pick the Page, and the Instagram account attached to it comes with it.
Open the Accounts tab
Content CenterAccounts — the account now appears in the rail with a status pill.
Tell Zyan what the account is for
Set Use this account for — Your posts, A client's account, or Internal only.
Set a default
Switch Default for new posts on for the account you publish to most. It becomes the pre-selected destination in the publish dialog.
The three lenses
Each account has its own workspace, switched by a segmented control.
| Lens | Shows |
|---|---|
| Stats | Followers, reach and engagement for this account |
| Feed | The account's feed — Instagram only |
| Posts | The ledger of posts Zyan has published to this account |
Connection health
Connection details is where you check whether an account is really working. It carries two separate readings that people often confuse.
| Reading | Values | Means |
|---|---|---|
| Status pill | Connected, Needs re-login, Disconnected, Error | Whether Zyan can talk to the account at all |
| Login health | Healthy, Expiring soon, Expired, Unknown | The state of the stored login token |
Expiring soon is the useful one. It is your window to log in again before a scheduled post fails, rather than after.
Settings reference
| Setting | What it changes | Default |
|---|---|---|
| Use this account for | Marks the account as Your posts, A client's account, or Internal only. This is how Zyan knows whose content it is. | — |
| Default for new posts | Pre-selects this account in the publish dialog. Only available for a connected account set to Your posts. | Off |
| Account view | Switches between Stats, Feed and Posts. Feed is Instagram only. | Stats |
| Check connection | Tests the connection right now and updates the status pill. | — |
| Refresh login | Re-reads Page access and the permissions granted to Zyan, without a full reconnect. | — |
| Re-subscribe notifications | Re-arms the Meta update subscription so new messages, comments and post events reach you. This applies to every connected Page, not only this one. | — |
| Reload status | Re-reads the last-activity facts shown on the panel. | — |
| Disconnect | Stops messages and posting for this account until you reconnect from Settings → Integrations. | — |
Publishing readiness is three separate facts
An account can read Connected and still not publish. Readiness combines the Meta permission granted at login, the workspace publishing switch for that network, and whether a default account is set. The chips under Posting tell you which of the three is missing — read all three before assuming the connection is at fault.
Some capabilities are Meta's decision, not yours
Capability chips for Stats, Publishing and Comments can read needs Meta approval. Those scopes depend on Meta's App Review and cannot be granted from inside Zyan. LinkedIn and Google Business Profile publishing are connected in code but not yet verified end to end against a live account — treat a first publish to either as a test, not a client deliverable.
Troubleshooting
| Symptom | Cause | Fix |
|---|---|---|
| There is no Connect button on the Accounts tab | Connecting only happens in Settings → Integrations | Open Settings, connect there, then come back |
| An amber banner says an account needs reconnecting | The stored login token expired or was revoked | Log in again from Settings → Integrations; Dismiss only hides the banner for the session |
| Status reads Connected but publishing is blocked | One of the three readiness facts is missing | Read the chips under Posting: Meta permission, workspace switch, default account |
| A capability chip reads needs Meta approval | The scope is gated by Meta's App Review | Nothing to change in Zyan; the scope has to be approved by Meta |
| Comments and DMs stopped arriving | The Meta update subscription lapsed | Use Re-subscribe notifications — it re-arms every connected Page |
| Stats are empty for an account you just connected | Meta has not returned a window of data yet | Wait for the next refresh; check again after a day |